Care
Customer Support
Live queue health, response times and satisfaction across every brand's support desk.
44 open tickets
Tickets (30d)
4.1K
4.6%
Open Tickets
44
2.1%
First Response
2.4h
8.2%
Resolution Time
11.6h
4.4%
CSAT
4.19 / 5
0.8%
One-touch Resolution
68.4%
2.3%
Escalations
214
3.6%
Refund Requests
1.7K
1.2%
Backlog > 24h
96
6.1%
Agents Online
148
0.0%
Tickets / Agent
38
1.4%
Self-serve Deflection
41.7%
5.2%
Ticket volume
Last 30 days